My ReviewsReviews written by marc.mcclish
| 1 results - showing 1 - 1 | Results per page: |
| Overall rating: | 1.9 | |
| Ease of Use: | 3.0 | |
| Lead Quantity: | 1.0 | |
| Lead Quality: | 1.0 | |
| Look & Feel: | 3.0 | |
| Ability to Customize: | 3.0 | |
| Service & Support: | 1.0 | |
| Bottomline Value: | 1.0 |
Here is their email to me on 10/26/2011
"We tried to pull a backup from July 15th 2011 but nothing came through.
My developer let me know this morning that this could be caused by some recent problems we had with our servers on Monday the 17th 2011 and had to restore a backup from 10/12/11 the newer ones had been corrupted.
From what I heard there isn't anyway to restore data missing from Thursday - Monday (20th to 24th) due to the corruption. We should be able to pull the backup files from July but due to the problem we had last week we had to move our servers to a different location and transfer all backup files. This can take up to two weeks for us to be able to pull the backup files from the new server location.
I would be more than happy to assist you with manually changing the content you previously had. Please don't hesitate to let me know if there is anything else I can help you with.
Thank You,
Alondra
Customer Support
888-850-4867/2"
| Pro's | Best map based search out there - nobody has anything better. |
| Con's | Blueroof360 had a server problem and deleted our company website. They have been unable to restore from backup and their response has been to ask me to start all over and build our website again. Worst customer service ever. Thanks for nothing Alondra and McLane Smith. |
| Reviewer is a ... | Current Client of this company |
| Do you recommend? | No Way! |
| 1 results - showing 1 - 1 |
